Effective Date: 8/15/2025
1. Order Processing
-
All orders are processed within 1–5 business days after payment is confirmed (excluding weekends and U.S. holidays).
-
Processing time includes order verification, quality checks, and packaging before shipment from our supplier.
2. Free Shipping
-
We offer FREE Standard Shipping on all orders — no minimum purchase required.
-
Estimated delivery times:
-
United States: 7–20 business days
-
International: 10–30 business days (varies by location and customs processing)
-
3. Order Tracking
-
Once your order ships, you’ll receive a confirmation email with a tracking number.
-
Tracking updates may take several days to appear, especially for international shipments.
-
If your package is marked “Delivered” but you haven’t received it, contact your local carrier first. We will help where possible, but we cannot replace orders lost or stolen after delivery confirmation.
4. Customs, Duties & Taxes
-
International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in our prices and are non-refundable.
-
We are not responsible for delays due to customs clearance.
5. Risk of Loss
-
Title and risk of loss transfer to you once your order is handed to the shipping carrier. We are not liable for delays or damages during transit.
6. Incorrect Shipping Information
-
Please make sure your shipping address is correct before placing your order. Orders returned due to an incorrect address may incur reshipping costs.
7. Delivery Delays
-
Delivery times are estimates only. Delays can occur due to customs inspections, weather events, or carrier issues.
8. Returns & Refunds
-
Please see our Return & Refund Policy for details on eligible returns.
9. Contact Us
For shipping questions:
Email: theversafini@gmail.com