Effective Date: 8/14/2025
We value your satisfaction and aim to make your shopping experience risk-free. Please read this policy carefully, as it outlines your legal rights and our obligations.
1. Return Window
We accept returns within 30 calendar days from the date you receive your order.
2. Eligibility for Returns
To qualify for a return:
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Item must be in the same condition as received — unworn, unused, with original tags, and in the original packaging.
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Proof of purchase (receipt or order confirmation) is required.
Important: Items marked as Final Sale are not eligible for return or refund.
3. Return Process
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Email theversafini@gmail.com with your order number and reason for return.
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If approved, we will send you:
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A free prepaid return shipping label
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Instructions on how and where to send your return
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Items returned without prior approval will be refused.
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Customers should keep the return tracking number until the refund is processed.
4. Damaged, Defective, or Incorrect Items
Inspect your order immediately upon delivery. If an item is defective, damaged, or incorrect, notify us within 7 days of delivery so we can arrange a replacement or refund.
5. Non-Returnable Items
We do not accept returns for:
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Gift cards
6. Exchanges
To exchange an item, please return the original item first. Once the return is approved and processed, place a new order for the replacement.
7. Refunds
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After we receive and inspect your return, we will notify you of approval or denial.
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Approved refunds will be processed within 10 business days to your original payment method.
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Your bank or credit card issuer may take additional time to post the refund.
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If more than 15 business days have passed since your refund approval, contact us at theversafini@gmail.com.
Refunds may be denied if the returned item does not meet the stated eligibility conditions after inspection.
8. EU Customers – 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have the legal right to cancel or return your order within 14 days of delivery for any reason. Items must still meet the eligibility requirements stated above.
9. Policy Updates
We reserve the right to modify this policy at any time without prior notice. Changes apply to orders placed after the updated policy date.
10. Governing Law
This policy is governed by the laws of the State of California, USA, without regard to conflict of law principles.
Questions?
Email us at theversafini@gmail.com for assistance.